There are two possible cases for why you are unable to login with your Google/Facebook account.
1) The password of your Google/Facebook account is incorrect.
You cannot login if you entered the wrong password for your Google/Facebook account. If you forgot your password, please visit the account's relevant platform page and recover your password.
2) You tried to login without first registering on the official homepage using your Google/Facebook account.
If you haven't already, please first register your Google/Facebook account on the official homepage before attempting to login. Please try again after you have registered on the homepage.
If the issue persists, please send us a ticket via 1:1 INQUIRY.
We will do our best to get back to you quickly.
Issue Not Solved?
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Updated on March 29th, 2021